TCI RED Remote Monitoring

As part of our TCI RED Insights, TCI RED Remote Monitoring services help keep your systems that affect your bottom line running efficiently. TCI RED Remote Monitoring is your starting point in having the peace of mind that your organization's critical systems are operating as expected.

Smart Sensor and Device Monitoring

TCI is able to monitor your network attached devices such as printers, switches, routers, firewalls, access points, and other network attached devices and receive alerts to status changes and outages.

We are also able to monitor your TCI provided wireless IoT smart sensors attached to your "things". Smart sensors detect changes in variables (such as a temperature, water presence, door position, electrical current and voltages) to employ an autonomous wireless sensing solution.

Server, Desktop, and Laptop Monitoring

Keep your servers and computers running with the best available uptime by having their critical processes and resources remotely monitored. TCI offers 3 levels of remote monitoring services to our customers. Depending on type of checks, time-intervals, and reporting, TCI offers our Bronze, Silver, and Gold remote monitoring packages.

Network Circuit and Pathway Monitoring

TCI is able to monitor your critical network circuits and pathways to Cloud services. At its most fundamental level, networking is about delivering services to users consistently and reliably. Whether your applications are hosted internally or in the cloud, understanding the critical network paths that deliver these services is paramount to ensuring your users will have the services they need. Monitoring your network circuits and pathways involves using advanced probing to detect the network path from a source server to a destination service, even when traceroute can’t. This provides the deep visibility into critical network paths regardless of location: on- or off- premises, or in a hybrid IT environment.

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