3 Tips for Choosing the Right Business Phone System

Posted by brussell on November 13, 2020

Communication is the key to efficient business operations. As such, the IT services you choose can play a pivotal role in productive collaboration. You’ll need to select the right plan that fits your organization’s unique needs, so follow these tips.

How to Choose the Best Business Phone System

1. System Technology

Your primary options for telecommunication systems will be Private Branch Exchange (PBX) or Voice Over Internet Protocol (VoIP). PBX is an analog system that connects all office phones to the same network within a company, while VoIP packages voice signals across the Internet. VoIP is generally more cost-effective and scalable since it requires less infrastructure, and you can add lines within minutes using a digital interface. However, PBX may be more reliable since it's less susceptible to downtime and interruptions.

2. Functionality

If you want to get your money's worth in phone services, consider what phone types are needed per employee or department.

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